Terms of Service

Use Goodest and you are agreeing to this. It is between you and The Standard Reasoning Company.

Your account

You can use the app without handing over an email address or a phone number. Tapping "Add your dog" makes an account with no identity on it.

That account lives on the phone that made it. Delete the app or lose the phone and it is gone, because we have nothing to recognise you by. Adding an email address or a phone number is what makes it recoverable.

What happens under your account is yours. You have to be old enough to agree to a contract where you live, and at least 13.

Your footage stays yours

Every video, photograph and recording you make with the app belongs to you, and we claim none of it.

You give us permission to host, store, process and change what you send, so the app can make renders from it and get better at reading dogs. That permission is worldwide and costs nothing, and it exists so the thing works.

You are confirming you had the right to record whatever you recorded, anybody who appears or is heard in it included.

What this is not

Goodest is not a training authority and not a veterinary service. It reads short clips on its own and it gets things wrong. A badge records what the app decided. It is not a certification of your dog's behaviour or temperament, and it should not be relied on for anything that matters: a landlord, an insurer, or anybody deciding whether your dog is safe around a person or another animal.

Nothing in here is veterinary or behavioural advice. If your dog needs help, ask a vet or a trainer.

Using it reasonably

Do not record people who have not agreed to it. Do not upload anything illegal or abusive. Do not record animals being harmed or provoked. Do not break into other people's accounts or attack the service.

We can suspend or remove an account that does any of that.

Renders

The app draws your dog using a third-party image model. The picture is yours, to do whatever you want with. It is generated, so it will sometimes be wrong about your dog, and no two runs give the same picture.

Goodest+

Goodest+ is a subscription you buy inside the app. Apple sells it, charges your Apple ID, and handles every renewal and refund. Before you buy, the app shows each plan's price and how often it renews.

A plan renews on its own until you cancel. It renews at the end of each month or year, at the price the app showed you. Apple charges your Apple ID in the 24 hours before the period ends, so turn renewal off at least 24 hours before then if you do not want another one.

A free trial turns into a paid plan unless you cancel. When a plan comes with a trial, the app tells you how long it lasts and the date of the first charge. Cancel at least 24 hours before that date and you pay nothing. Apple gives each Apple ID one trial across all the plans.

You cancel in your iPhone's Settings. Tap your name, then Subscriptions, then Goodest+. You keep Goodest+ until the end of the period you paid for. Deleting the app or your account does not cancel it, so cancel first.

Refunds go through Apple. We never see your card and cannot refund a charge ourselves. Ask Apple at reportaproblem.apple.com.

A plan covers a household. The person who buys it holds it, and it covers every dog in their household. Anyone in the household can train those dogs. If the buyer leaves the household, the plan leaves with them. Apple's Family Sharing does not apply, because the household is how Goodest+ is shared.

Filming needs Goodest+. Without a plan you can still open the app and see your dogs, their prints, their badges and their history. Filming a session needs a plan or a free trial.

Prices can change. Apple tells you before a new price reaches your plan, and asks you to agree where its rules require it.

Apple's terms apply as well. Anything bought through the App Store is also covered by Apple's standard licence for apps, apple.com/legal/internet-services/itunes/dev/stdeula.

Availability

The app is provided as it is. We do not promise it will always be up, that it will always be right, or that footage will never be lost. Keep your own copy of anything you would be upset to lose.

Ending it

Delete your account any time from inside the app, under Settings. It happens immediately and it cannot be undone.

Deleting your account does not cancel Goodest+. Cancel it in your iPhone's Settings first, or Apple keeps charging you.

We can end your access if you break this.

Sounds

The sounds the app plays while you film come from Google's Material Design sound resources, used under the Creative Commons Attribution 4.0 licence, creativecommons.org/licenses/by/4.0.

Changes

If this page changes in a way that matters, we will say so in the app before it takes effect.

Who we are

This is between you and The Standard Reasoning Company, which publishes Goodest.

Write to feedback@thegoodest.app.